random crashes

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liposuctionlol

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sometimes my computer just randomly crashes,
the screen will turn black like it is hibernating, not off.
but i can not take it out of the mode without resetting my computer.
when it resets i'm normally not doing anything that takes up too much RAM and its not a virus.
 
Also how long has this been happening,

Does it happen when you are using the computer, or when the computer is idle.
 
yeah its a laptop
and it happens when i am using it
but that doesn't mean i am running many programs
maybe just itunes
but most of the time i'm running itunes and firefox
 
okay are you moving the mouse or typing when it does it?
 
What is your OS? I'm thinking you may have a virus... although... have you messed with any of your computers settings lately?
 
I have a Toshiba laptop too... Mine did that too when I reformatted. Try going to the battery icon on the tray near the time, and set it to always be on. Most of the times, the screen will shut off in 10 minutes, or the disc drive will shut off in 10 minutes.

Change it to never shutting off. That might help.
 
completely random crashes are almost always caused by:

1 poorly made cheapo power supply (pretty much a non issue on laptops)

2 your operating system being a real mess

3 overheating

first thing to try is a fresh install of your OS, which im betting would solve your problem

it could be the overheating thing, but in my experience this only normally happens on cheapo laptops which have been poorly dedsigned - ive not seen an overheating Toshiba in nearly 10 years

cheers
Gavin
 

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